🛠️ Parent Help & Troubleshooting FAQs

💻 Q: The game isn’t loading or showing properly. What can I do?

Please use an up-to-date browser. We recommend:
✅ Google Chrome (Best experience)
⚠️ Some features may not work in Samsung Internet, Firefox, or Safari.

If the game doesn’t load:
- Refresh the page
- Close the tab and reopen
- Restart your browser

📱 Q: Can this be played on a mobile or tablet?

Yes! The game is designed for both mobile and desktop.
👉 On mobile, we recommend Chrome for best results.
👉 Some layout issues may appear in Samsung Internet.

🖥️ Q: Can we play this on a laptop or desktop?

Absolutely! Just open this link in any browser (preferably Chrome):
https://essential-reads.com/protect-the-egg-game/

🔊 Q: I don’t hear any sound or voiceovers!

- Make sure your device isn’t on silent
- Check the volume is turned up
- Tap the 🔊 Sound: ON/OFF button in the game
- Tap anywhere on the screen to activate sound (some browsers block autoplay)

🚫 Q: The “Tap to Begin” screen is stuck!

This can happen if your browser blocks autoplay. Try:
- Tapping clearly once
- Refreshing the page
- Using Google Chrome

🏅 Q: The badge or sounds at the end didn’t appear or play.

Some phones or browsers may block animations or audio.
✅ Try in Google Chrome or on a desktop/laptop.
✅ Check sound settings and browser permissions.

🔁 Q: How do we replay or exit the game?

At the end, you'll see:
🔁 Play Again – Restarts the game
🚪 Exit Game – Closes the game tab
If you don’t see them, try scrolling slightly or refreshing the page.